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Thread: Ka-Bar Customer Service

  1. #1
    Administrator Rick's Avatar
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    Default Ka-Bar Customer Service

    I have a Ka-Bar G10 Mule that I managed to break the belt clip off of. I contacted Ka-Bar and asked if I could purchase a replacement. They politely told me I could not. However, they would be happy to send me a replacement free of charge and it will arrive in 7-10 business days. My original email was responded to in about 10 minutes. That's a pretty quick response in my book and genuinely great service. I thought they deserved a plug for it.


  2. #2
    Super Moderator crashdive123's Avatar
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    It's always nice to see a company that has great customer service.
    Can't Means Won't

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    Senior Member natertot's Avatar
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    Awesome. I have been thinking about them for my next knife. That just may have sealed the deal for me.
    ”There's nothing glorious in dying. Anyone can do it.” ~Johnny Rotten

  4. #4
    Senior Member hunter63's Avatar
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    Good to hear....Thanks.
    Geezer Squad....Charter Member #1
    Evoking the 50 year old rule...
    First 50 years...worried about the small stuff...second 50 years....Not so much
    Member Wahoo Killer knives club....#27

  5. #5
    Administrator Rick's Avatar
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    If you are looking at the Mule I'll warn you it is a beast. It's heavier that other knives of it's size but I'm pretty certain it's bomb proof.

  6. #6
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    I love K-BAR knives they just seem right.

  7. #7
    (FMR) Wilderness Guide pgvoutdoors's Avatar
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    Thanks Rick - customer service is hard to find these days.
    "Just Get Out!"
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  8. #8
    Administrator Rick's Avatar
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    I reread my OP and just wanted to clarify that I was asking them for a replacement belt clip, not a knife. They are sending the belt clip.

  9. #9
    Senior Member natertot's Avatar
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    Quote Originally Posted by Rick View Post
    I reread my OP and just wanted to clarify that I was asking them for a replacement belt clip, not a knife. They are sending the belt clip.
    WHAT! Now that is just plain ridiculous! I can't believe those guys can't even send an entire knife! Who do they think they are!

    Just kidding, I knew what you meant.....
    ”There's nothing glorious in dying. Anyone can do it.” ~Johnny Rotten

  10. #10

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