trapper Bob is my name

[Unregistered]

is it because my email is unusual or something else im 77 years old and new to computers

[crashdive123]

I don't know how to explain it any better than I alread did.

[Alan R McDaniel Jr]

Bob, the computer is very literal. You have to type it in exactly how you did when you registered. Upper case, lowercase, spaces, punctuation, everything. Same with your password. If you don’t, it’ll never work. Try typing it in exactly like Crash typed it in the previous message.

Alan