I don't know how many people make an effort to spend their money locally..I'm guessing that the mindset of most on this forum try to...your neighbors need to make a buck to stay in business.
As I related in another thread, I had unplugged my fridge for the winter at "The Place"....and turned out that it wasn't a good idea, the lines refrig lines are now steel and prone to corrosion....a leak, and failure.
So if you have a remote location make note.
I called the store that I had bought it from, they sent out a tech, (I had already figured out that the system was low, but with out a recovery machine, vacuum pump I really didn't want to tackle a repair. The tech confirmed my fears......
called the same store to purchase a replacement from them....but they were out of stock at the close location, that a new one would have to be brought in maybe today, but most likely Monday.......
So, the sent out a loaner, freezer, and a fridge as well till the new one shows up........free of charge, and will pick them up when it new one gets delivered.
Cost of the service call is absorbed in the cost as well.
Now that's the kind of service that impresses me.....Will continue to do business with these guys and spread the word.
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